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ISO 9001:2015
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ISO 9001:2015
ISO 9001:2015 is an international standard for quality management systems (QMS) that provides a framework for organizations to establish, implement, maintain and continuously improve their quality management systems. Published by the International Organization for Standardization (ISO), the latest version, ISO 9001:2015, was released in September 2015.
The principles follow a systematic approach, emphasizing the importance of understanding and meeting customer requirements, as well as improving customer satisfaction. It defines criteria for a quality control system that can be applied to any organization, regardless of its size, type or products and services it offers.
The main principles of ISO 9001: 2015 include strong customer focus, management involvement, employee involvement, systematic approach, evidence-based decision making and continuous improvement. Organizations seeking certification must demonstrate compliance with these standards through audits by third-party authorized agencies.
ISO 9001:2015 introduces a risk-based approach to quality management, encouraging organizations to identify and manage potential risks and opportunities. This proactive approach helps organizations reduce negative impacts and engage in opportunities, contributing to a strong and consistent quality management system.
By implementing ISO 9001:2015, organizations can improve their overall performance, streamline their processes and promote a progressive culture. Certification to this standard is often regarded as a mark of quality and can open the door to new business opportunities by demonstrating a commitment to provide consistently high quality products or services.
